Service provider guide

Work in progress

Providing resources via Dellingr platform

The section below describes what actions are expected from a service provider

On-boarding a service

Registering as a service provider

Registering a service

Processing customer requests

Reporting usage

Virtual Allocation Committee

Virtual Allocation Committee (VAC) is processing requests of the user and filling the gap between user requirements, service providers’ capabilities and requirements.

VAC is intended to be replaced with automated transactions in the mid term based on formal requirements, till then user requests are creating ServiceDesk issues with all required information.

Dellingr ServiceDesk

Migration to automated flow does not cause any changes from the user perspective, only delivery speed goes up.


Dellingr is a Nordic collaborative project organized by Nordic e-Infrastructure Collaboration (NeIC). NeIC is an organisational unit under NordForsk.


John White, NeIC